1. Introduction

Welcome to Connected Hood ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our society management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Society/apartment details and address
• Payment information for maintenance billing
• Visitor information for security management
• Communication data through the platform

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process transactions and send billing notifications
• Manage visitor access and security features
• Send important updates and announcements
• Improve our services and user experience
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Your society management committee (as authorized)
• Service providers who assist in our operations
• Legal authorities when required by law

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: connectedhood@aventoratech.com
Phone: +91 90032 20755
Address: Aventora Tech, Sivakasi, Tamil Nadu 626123