Question 1

What is Connected Hood and how does it help manage my housing society?

Accepted Answer

Connected Hood is a comprehensive society management platform designed for gated communities, apartments, and residential complexes in India. It provides digital solutions for visitor management, maintenance billing, community communication, amenity booking, and security management. Our AI-powered system automates routine tasks, reducing administrative workload by up to 70% while improving resident satisfaction and community security.

Question 2

How long does it take to implement Connected Hood in my society?

Accepted Answer

Implementation typically takes just 48-72 hours. Our dedicated onboarding team handles the entire setup process including database creation, security guard training, resident app onboarding, and payment gateway integration. Most societies are fully operational within 2 working days.

Question 3

Is Connected Hood secure? How do you protect resident data?

Accepted Answer

Security is our top priority. Connected Hood is ISO 27001 certified and uses bank-grade 256-bit encryption for all data. Our servers are hosted on AWS India with multiple redundancy layers and comply with Indian data localization requirements. We undergo regular third-party security audits and maintain SOC 2 Type II compliance.

Question 4

How much does Connected Hood cost?

Accepted Answer

Connected Hood offers flexible pricing starting at ₹10 per flat per month for small societies, ₹15 for medium societies, and ₹20 for enterprise features. All plans include a 14-day free trial with full features and no credit card required. We also offer annual billing discounts of up to 20%.

Question 5

How does Connected Hood compare to myGate and NoBroker Hood?

Accepted Answer

While myGate and NoBroker Hood are excellent platforms, Connected Hood differentiates through personalized service and customization. We offer dedicated account managers, faster 48-hour implementation, fully customizable bylaws and rules, no long-term contracts, transparent pricing without hidden fees, and 24/7 phone support.

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